We set out to perform great services, so in the first place we believe in safety, security and standards of performance. Gözen Air Services has been the first representation, supervision and management company in Turkey licensed by DGCA and we are proud maiden members of IGHC (the IATA Ground Handling Council), NBAA (National Business Aviation Association) and EBAA (European Business Aviation Association).

Our company, including all stations and headquarters, has been the first supervision company in Turkey certified by the Quality Management System, ISO 9001: 2015 (TÜV Rheinland, Germany). We believe customer satisfaction is a vital path to our success. Therefore, Gözen employees execute their tasks on time, above the industry standards and in full compliance with legal regulations. We have developed explicit processes for every step of the service chain, from the moment we receive your request until you safely land to your next destination. We treat “transparency” as a critical factor to preserve your continued trust in us.

This is how we succeed in setting new limits to existing standards:

• We work with an efficient and constantly trained staff to ensure operational security at top level and to offer on time, secure services.
• We put our customers in the core of all activities.
• We fully comply with relevant regulatory and governing body requirements.
• We dedicate necessary resources to projects that increase our quality and efficiency.
• We balance the needs of our customers, suppliers, shareholders and employees.
• We continually monitor and improve the effectiveness of our quality management system.